What data do you collect?

Only what you send us through our forms or messages, plus a shortened IP address to prevent spam. See the full list above.

No. We never sell personal data.

How do I get my data deleted?

Email info.tourviza@gmail.com and we will delete it, unless the law requires us to keep booking records.

Privacy Policy

Who we are

TourViza (tourviza LLC), Rudaki Avenue 15, Dushanbe, Tajikistan. Registered in New Mexico, USA. Contact: info.tourviza@gmail.com.

What we collect

Enquiries: what you send through our forms — name, email, phone/WhatsApp (optional), travel dates, group size, interests and message — plus the time of submission and a shortened, anonymised IP address used to prevent spam.
Booking requests: the services you add to “My tour” (tours, hotels, restaurants, flights), your dates, number of travellers, trip type, accommodation preference, budget range, nationality (optional) and contact details. They are stored in our private booking database on our web host and are seen only by the TourViza team — they are not sent by email or WhatsApp.
Messages: if you contact us by WhatsApp, Telegram or email, those services process your messages under their own privacy policies.
Your device: your wishlist, “My tour” selections, theme, last flight search and privacy choice are saved in your browser’s local storage and are not sent to us unless you send a booking request.
Visit counts: our own server counts how many times each page is opened per day and which website a visit came from. This uses no cookies and no visitor identifiers, and the totals cannot be linked to you. To stop automated flooding, a shortened, anonymised IP value is held for up to 10 minutes and then deleted. Browsers that send “Do Not Track” or Global Privacy Control are not counted.
Server logs: our hosting provider keeps standard technical logs (such as IP address and pages requested) for security.

Why we use it

To answer your enquiry, prepare quotes and run your trip (steps before and under a contract), to keep the website secure, to see which pages are useful through anonymous visit counts, and — only if you agree — to measure visits with Google Analytics.

Sharing

We share booking details only with the providers needed for your trip, such as drivers, guides and hotels. Our email is sent through our hosting provider. We never sell personal data.

Third-party services on this site

Google Street View 360° views (Google LLC) — load only when you tap “Look around in 360°”.
YouTube videos (privacy-enhanced mode) — load only when you press play.
Maps: OpenFreeMap / OpenStreetMap map tiles and AWS-hosted elevation tiles.
Weather: Open-Meteo — your browser requests the forecast for the place shown; no personal data is sent by us.
Links to Google Maps, Google Flights, WhatsApp and Telegram open those services under their own terms.
Analytics: Google Analytics 4 is used only if it is switched on and you accept it. It is currently not active.

Retention

Enquiries and booking requests that do not lead to a booking are deleted after 24 months. Booking records are kept as long as accounting law requires.

Your rights

You can ask to access, correct or delete your data, or withdraw consent at any time, by emailing info.tourviza@gmail.com. Change your privacy choice with “Cookie settings” in the footer. See also our cookie policy.

Privacy policy