When is my booking confirmed?

Only when we send a written confirmation with the itinerary, inclusions, exclusions and price, and you accept it.

Where are the payment and cancellation terms?

In your written confirmation, before you pay anything. See also our refund policy.

Can the itinerary change?

Mountain itineraries can change for safety reasons such as weather or road closures. We always offer the closest reasonable alternative.

Terms & Booking Conditions

1. Quotes and confirmation

Prices on this website are indicative. A booking is confirmed only when we send a written confirmation listing the itinerary, inclusions, exclusions and price, and you accept it.

2. Payment

The deposit, balance, due dates and accepted payment methods are stated in your written confirmation. Nothing is charged before you confirm.

3. Changes and cancellation

Cancellation periods and any fees are stated in your written confirmation before you pay. See our refund policy. Mountain itineraries may change for safety reasons such as weather, road closures or official restrictions; we always offer the closest reasonable alternative.

4. Travel documents

Travellers are responsible for holding a valid passport and visa or visa-free eligibility. We give tour guests visa information and supporting documents; decisions are made by the authorities.

5. Health, safety and insurance

Some trips go to high altitude on remote roads. Please tell us about relevant health conditions. Travel insurance including medical evacuation is strongly recommended.

6. Liability

We select drivers, guides and accommodation carefully. Our liability is limited to the value of the services booked, except where the law does not allow such a limitation.

7. Contact

Questions: info.tourviza@gmail.com.

Terms & booking conditions